FAQ

Presentation Questions

Do you offer framing? 
Frames are often quite heavy and fragile. Due to shipping costs and concerns, we do not regularly offer framing. Most of the photographs are standard sizes and can be displayed with widely available off the shelf ready made frames available at most home decor or art retailers. Or for a custom look, you may choose to take the photograph to a framing retailer. 

Any Framing Tips? 

Matting Photographs  
For best visual presentation and protection of the photograph, it is recommended to use a mat. The mat provides separation between the glass and photograph. If a mat is not used, over time and with temperature changes the photograph will stick to the glass. 

Selecting your mat and frame 

Since the photograph is the focal point subtle choices will keep the focus on the art. Typically white/off white matting and dark/black frame is subtle enough to allow the photograph to remain the focal point and works well with most interiors. For a little extra punch, we sometimes like to mat the work in black mat/black frame depending upon the image. For a soft airy feel you could chose white mat/white or light wood frame. If in doubt, get in touch and we will gladly help review your choices. We love that sort of thing! 

What About Customization? 

Have a special vision with our existing images for your space? 
Not only do I love creating these beautiful photographs for your enjoyment, it delights my soul to follow it through and provide creative presentations customized to your space.  
Let's talk !  

Do you accept commissions? 

I LOVE your work, and want something created specifically for me! 
Wonderful! I've worked with many individuals to create photographs specifically for their space.  I am available for only two commissions per year. Let's chat more about your vision and how I can help bring it to life! 

Wonder what makes the Artist tick? 

Cambridge, Ontario Photographic Artist Laura Cook of Vision Photography is quite unique and you can read all about Laura and what makes her tick here 

A note about colour. 

Here's a quick explanation as to why the colours you see on screen may not match the printed piece exactly. Screens are made up light-emitting red, green and blue pixels. Ink on paper, is not made up of lights and pixels and uses many more colours.  When printing a digital file, we are moving from one medium (lights on a screen) to another (ink on paper) therefore the representation on your screen may appear differently than the printed photograph. 

International Orders

Eligible open-edition prints can be ordered online for delivery within the United States. For inquiries about other destinations, please contact us before ordering.

Shipping

Canada: Eligible open-edition prints and limited-edition art receive free Standard shipping on orders of $125 CAD or more. Greeting cards ship separately, with Standard shipping of $10 CAD within Ontario or $15 CAD elsewhere in Canada. Faster shipping options cost extra and are shown at checkout.

United States: Eligible open-edition prints ship directly from our US print lab with free Standard shipping and no minimum purchase. Greeting cards and limited-edition art are available for delivery within Canada only.

Canadian open-edition prints ship from Toronto. Greeting cards and studio-fulfilled art ship from Cambridge, Ontario. Orders containing items from different fulfillment locations arrive separately, and applicable shipping charges are combined at checkout.

Production Timelines

Many items are made to order. Production time is additional to shipping transit time. Please see our shipping policy for current preparation estimates, shipping options, and delivery information. If you need your order by a specific date, please contact us before ordering.

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